On January 1, 2016, Marc announced that all of his dispute resolution services were available online.
Online Dispute Resolution (ODR) is not simply the application of traditional, in-person dispute resolution techniques onto an online environment but a distinct dispute resolution process that presents unique opportunities and challenges all unto itself. For this reason, it is important to engage an ADR practitioner who is comfortable with and experienced in offering services online.
Marc offers mediation, med-arb and arbitration in-person, online or as a mix of both... this supports Marc's commitment to flexible, customized dispute resolution processes. He leverages an array of online process options to optimize the dispute resolution experience of his clients.
Marc's online services are offered in a variety of ways - both text and video-based, in real time or over the course of a series of events (asynchronous) - to cater to the comfort of the parties and the unique dynamics of the conflict at hand.